Manchy
10-20-2009, 05:31 PM
Commonly a credit card company will give some notice about a change in terms and conditions prior to actually changing them. In the case of Citi, they simply canceled the cards and sent out termination letters later. Welcome to the recession. Might want to check this out before you put a mega-bux meal on your card and end up doing dishes.
http://www.google.com/hostednews/ap/article/ALeqM5gKZCD7WJMOO1hVgZVBqcfpOaPQogD9BEF7600
NEW YORK — Shannon Burdette tried to pay with her Shell Mastercard after filling up her gas tank this weekend but found the card rejected.
Confused, she called the customer service line on the back of the card, issued by Citibank, and was told the account was closed because of something that appeared on her credit report. But when the Sykesville, Md., resident got a copy of her credit report online, the only negative thing she saw was "closed at credit grantor's request" on the Shell MasterCard account.
"They said there was a routine review," said Burdette, who maintained that she and her husband, Brian, used the card regularly and always paid the bill on time.
Burdette isn't alone. People across the country have been reporting similar experiences in postings on various consumer Web sites.
Citi confirmed the basics. The bank said in a statement it "decided to close a limited number of oil partner co-branded MasterCard accounts." That includes not only Shell, but Citgo, ExxonMobil and Phillips 66-Conoco cards.
http://www.google.com/hostednews/ap/article/ALeqM5gKZCD7WJMOO1hVgZVBqcfpOaPQogD9BEF7600
NEW YORK — Shannon Burdette tried to pay with her Shell Mastercard after filling up her gas tank this weekend but found the card rejected.
Confused, she called the customer service line on the back of the card, issued by Citibank, and was told the account was closed because of something that appeared on her credit report. But when the Sykesville, Md., resident got a copy of her credit report online, the only negative thing she saw was "closed at credit grantor's request" on the Shell MasterCard account.
"They said there was a routine review," said Burdette, who maintained that she and her husband, Brian, used the card regularly and always paid the bill on time.
Burdette isn't alone. People across the country have been reporting similar experiences in postings on various consumer Web sites.
Citi confirmed the basics. The bank said in a statement it "decided to close a limited number of oil partner co-branded MasterCard accounts." That includes not only Shell, but Citgo, ExxonMobil and Phillips 66-Conoco cards.